Services / Inbound Lead Capture & Routing

Stop losing the leads you already earn.

Rivetory does not sell you leads. This captures every inquiry you already generate, from your site, your phone, and the portals you already pay for, records it, and routes it to a named person with follow-up attached.

01The problem

What this actually fixes.

Inquiries arrive in five places: a form, a portal message, a text, a call, a message on social. None of them talk to each other.

On a team, an inquiry lands in a group chat and everyone assumes someone else has it.

Nothing gets recorded, so at the end of the month nobody can say how many inquiries came in or what happened to them.

FIG. 01 - Inbound Lead Capture & Routing / the gap it closes

02What's included

Everything in the scope, in writing.

  • Every inquiry source captured into one reviewable place instead of five inboxes
  • Routing rules that give each inquiry a named owner, not a group chat
  • Automatic first response by email the moment an inquiry lands
  • Text follow-up on Lead Recovery and Team System, after sender verification and carrier registration clear
  • Source tracking so you know which channel actually produces conversations
  • A monthly read on volume, response time, and what converted

Rivetory does not sell, buy, or supply leads. This captures and routes the interest you already earn.

FIG. 02 - Deliverables included in the plan

03How it works

Three moves, in order.

Sketch / inbound lead capture & routing sequenceIllustrative
  1. WEEK 0FARM

    Map every way someone reaches you

    Forms, phone, portal messages, referrals, social. We list them honestly, including the ones nobody is watching right now.

  2. ONGOINGROUTE

    Wire them into one path

    Each source lands in the same place, gets recorded, and triggers a first response. Routing rules decide who owns it.

  3. WEEKLYTUNE

    Watch and tighten

    Each month we look at response time and what converted, then adjust routing or follow-up where the drop-off is worst.

FIG. 03 - Delivery sequence for Inbound Lead Capture & Routing

04Who it's for

The agent this is built around.

Agents juggling more than two inquiry sources, and teams of 2 to 10 where an inquiry needs an owner. An add-on from $500/mo. Rivetory does not sell or supply leads.

05Questions

Asked before you ask it.

Does this give me new leads?
No. Rivetory does not sell, buy, or supply leads. This captures and routes the inquiries you already earn. If someone promises you exclusive intent leads, ask them where the data comes from.
Does it replace my CRM?
No. It connects to whatever you already run, or we keep it simple if you run nothing. You should not have to learn a new system to answer a phone call.
How does routing work on a team?
Rules you define: by source, by area, by round robin, or by who is on duty. The point is that every inquiry has a name attached to it and a timestamp.
Lead Leak Audit

Want to know if Inbound Lead Capture & Routing is the piece you are missing?

The $250 Lead Leak Audit looks at what you have now and tells you which gap is costing you the most, and the order I would fix it in.